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Nissan Armada Technical Service Bulletin # 11-040A Date: 110616
Campaign PC090 - Front A/C Acuator Motor Replacement
Reference: NTB11-040A
Date: June 16, 2011
VOLUNTARY SERVICE CAMPAIGN
2009-2011 TITAN AND 2010-2011 ARMADA FRONT A/C ACTUATOR MOTOR
This bulletin has been amended. The Title, APPLIED VEHICLES, INTRODUCTION, REPAIR OVERVIEW, AND SERVICE PROCEDURE
have been amended. Discard previous copies of this bulletin.
CAMPAIGN I.D. #: PC090
Nissan Armada 2wd v8 5.6L Parts Service 179
APPLIED VEHICLES:
2009 -2011 Titan (A60)
2010 - 2011 Armada (TA60)
Check Service Comm to confirm campaign eligibility.
INTRODUCTION
On some 2009 - 2011 Titan and 2010 - 2011 Armada vehicles, poor performance of two A/C door motors (Air Mix and Defroster) may result in air
flow that does not match the selection on the A/C controls, and/or abnormal noise from the A/C system. To remedy this potential condition Nissan is
conducting this voluntary service campaign to replace these door motors at no charge for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC090 to this campaign. This number must appear on all communications and documentation of any
nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased
from private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory.
PARTS INFORMATION
CLAIMS INFORMATION
Nissan Armada 2wd v8 5.6L Parts Service 180
Service Procedure
NOTE:
Use protective covers as needed for interior surfaces while performing this procedure.
Replace Defroster Door Motor
1. Write down the radio station presets.
2. Move both front seats to the rear most position.
Nissan Armada 2wd v8 5.6L Parts Service 181
3. If equipped; move the adjustable pedals to the front most (lowest) position.
4. Remove the center console lower cover LH.
^ It snaps loose. Use a plastic trim tool as needed.
[] = Clip
() = Alignment post
^ Place it in a clean safe area.
5. Turn the ignition OFF.
6. Disconnect the negative battery cable.
7. Remove the instrument lower panel LH as follows:
Nissan Armada 2wd v8 5.6L Parts Service 182
a. Remove the screws shown in Figure 3.
b. Snap the panel loose. Use a plastic trim tool as needed.
C. Disconnect the electrical connectors on the left and right side of the lower panel.
^ The number of connectors will vary depending on the model and options.
d. Once the connectors are disconnected, place the panel in a clean safe area.
8. Remove the lower knee protector.
^ It is held on with 4 bolts.
9. Remove the Body Control Module (BCM).
Nissan Armada 2wd v8 5.6L Parts Service 183
^ It is held on with 3 bolts.
^ One bolt in upper left.
^ Two bolts in lower right.
^ The 2 lower bolts on the right side can be accessed with a 1/4 drive 10 mm swivel socket and extension.
10. Once the bolts are removed, disconnect the electrical connectors.
Does the vehicle you are working on have an audio amplifier (see Figure 8)?
^ Yes; Go to the next step.
^ No; Skip to step 13.
11. Remove the accelerator pedal as follows:
If equipped with non-adjustable pedal
Nissan Armada 2wd v8 5.6L Parts Service 184
a. Disconnect the electrical connector.
b. Remove the three mounting bolts.
If equipped with adjustable pedal
a. Disconnect the adjustable brake pedal cable (see Figure 10).
^ Squeeze the cable end and pull to snap it loose.
b. Remove the 3 accelerator pedal mounting bolts.
Nissan Armada 2wd v8 5.6L Parts Service 185
C. Lower the pedal and disconnect the electrical connectors.
12. Remove the audio amplifier as follows.
a. Disconnect the electrical connectors.
b. Remove the 3 mounting bolts.
c. Slide the amplifier down and rearward to remove.
13. Remove the defroster door motor as follows:
Nissan Armada 2wd v8 5.6L Parts Service 186
NOTE:
Figure 15 shows the location of the defroster motor.
a. Disconnect the electrical connector.
b. Remove the 3 mounting screws.
^ Two screws have a 7 mm hex head and a T20 Torx(R) center on the head.
^ One screw has a 5.5 mm hex head.
Nissan Armada 2wd v8 5.6L Parts Service 187
14. When the defroster door motor is removed the door arm guide will be in approximately the position shown in Figure 17.
^ Make sure the front arm post is in place.
^ Make sure the rear arm post is in place.
^ Notice the position of the flat area on the center gear.
NOTE:
^ If the front arm post is out of place, you can access the arm from the front with your fingers and push it back in place.
^ If the rear arm post is out of place, you will need to reach in the opening or access the arm from below (not shown).
Nissan Armada 2wd v8 5.6L Parts Service 188
^ See Figures 20, 21, and 22 above for a visual reference of the door arm guide and door arms.
Nissan Armada 2wd v8 5.6L Parts Service 189
15. Rotate the door arm guide as follows (see Figure 18):
a. Push in on the door arm guide to hold it on its pivot point.
b. While pushing in, rotate clockwise a small amount so the flat area on the center gear is approximately horizontal.
^ While rotating the door arm guide, make sure the arm posts stay in place.
NOTE:
After rotation, you will not be able to see the rear arm post. Its position will move below the opening.
16. Carefully install the new defroster door motor.
^ Make sure the door arm posts stay in place.
^ If needed, twist the motor a small amount to position the aligning pin.
Nissan Armada 2wd v8 5.6L Parts Service 190
^ Install the three mounting screws.
^ Connect the electrical connector.
17. Reinstall all other removed parts in reverse order.
^ Torque for accelerator pedal bolts is 12.7 Nm (1.3 kg-m, 9 ft-lb).
^ Torque for lower knee protector bolts is 5.9 Nm (0.60 kg-m, 52 in-lb).
^ Make sure all electrical connectors are securely snapped together.
18. Go to Replace Air Mix Door Motor - passenger.
Figures 20, 21, and 22 are supplied as a visual reference only. Photos were taken with HVAC assembly removed from the vehicle.
Replace Air Mix Door Motor - Passenger (If Equipped)
Replace Air Mix Door Motor - passenger (if equipped)
Vehicles with Automatic Air Conditioner use an air mix door motor.
^ All 2010 and 2011 Armada vehicles have an Automatic Air Conditioner.
^ Titan vehicles are available with both Manual and Automatic Air Conditioner.
For Titan: Match one of the controls below with your vehicle to determine if equipped with an air mix door motor.
Nissan Armada 2wd v8 5.6L Parts Service 191
^ If equipped, replace the air mix door motor (Refer below).
^ If Not equipped, go to Final Steps and Checks.
1. Remove the center console lower cover RH.
^ It snaps loose. Use a plastic trim tool as needed.
[] = Clip
Nissan Armada 2wd v8 5.6L Parts Service 192
() = Alignment post
^ Place it in a clean safe area.
2. Pull the carpet back, as shown.
3. Remove the air mix door motor as follows:
a. Disconnect the electrical connector.
b. Remove the 3 air mix door motor mounting screws (see Figure 1-6).
^ The screws have a 7 mm hex head and a T20 Torx(R) center on the head.
^ The front most mounting screw can be accessed with a 1/4 drive 7 mm swivel socket with extension.
^ Do not remove the cover mounting screws.
4. Install the new air mix door motor as follows:
Nissan Armada 2wd v8 5.6L Parts Service 193
a. Turn/position the motor to align and engage the drive gear.
^ The drive gear will align in only one position.
b. With the drive gear engaged, turn the motor until it aligns with the alignment pin.
5. Reinstall the mounting screws and securely connect the electrical connector.
6. Replace the carpet and the console lower cover RH.
7. Go to Final Steps and Checks.
Final Steps and Checks
Final Steps and Checks
1. Reconnect the negative battery cable.
2. Reset the clock and the radio station presets.
3. If equipped; check automatic back door operation - reinitialize if needed.
4. If equipped; check power sunroof operation - reinitialize if needed.
5. If equipped; check power window automatic operation - reinitialize if needed.
6. Check the air outlet/distribution according to Figure 1-6.
Nissan Armada 2wd v8 5.6L Parts Service 194
7. If the passenger air mix door motor was replaced, check passenger side outlet temperature; full hot and full cold.
8. If equipped; inform the customer they will need to reset their Automatic Drive Position (ADP) settings.
9. If equipped; inform the customer that stored (memory) settings in their navigation system will need to be reset.
Nissan Armada 2wd v8 5.6L Parts Service 195
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Nissan Armada Technical Service Bulletin # 11-040A Date: 110616
Campaign PC090 - Front A/C Acuator Motor Replacement
Reference: NTB11-040A
Date: June 16, 2011
VOLUNTARY SERVICE CAMPAIGN
2009-2011 TITAN AND 2010-2011 ARMADA FRONT A/C ACTUATOR MOTOR
This bulletin has been amended. The Title, APPLIED VEHICLES, INTRODUCTION, REPAIR OVERVIEW, AND SERVICE PROCEDURE
have been amended. Discard previous copies of this bulletin.
CAMPAIGN I.D. #: PC090
Nissan Armada 2wd v8 5.6L Parts Service 179
APPLIED VEHICLES:
2009 -2011 Titan (A60)
2010 - 2011 Armada (TA60)
Check Service Comm to confirm campaign eligibility.
INTRODUCTION
On some 2009 - 2011 Titan and 2010 - 2011 Armada vehicles, poor performance of two A/C door motors (Air Mix and Defroster) may result in air
flow that does not match the selection on the A/C controls, and/or abnormal noise from the A/C system. To remedy this potential condition Nissan is
conducting this voluntary service campaign to replace these door motors at no charge for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC090 to this campaign. This number must appear on all communications and documentation of any
nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased
from private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory.
PARTS INFORMATION
CLAIMS INFORMATION
Nissan Armada 2wd v8 5.6L Parts Service 180
Service Procedure
NOTE:
Use protective covers as needed for interior surfaces while performing this procedure.
Replace Defroster Door Motor
1. Write down the radio station presets.
2. Move both front seats to the rear most position.
Nissan Armada 2wd v8 5.6L Parts Service 181
3. If equipped; move the adjustable pedals to the front most (lowest) position.
4. Remove the center console lower cover LH.
^ It snaps loose. Use a plastic trim tool as needed.
[] = Clip
() = Alignment post
^ Place it in a clean safe area.
5. Turn the ignition OFF.
6. Disconnect the negative battery cable.
7. Remove the instrument lower panel LH as follows:
Nissan Armada 2wd v8 5.6L Parts Service 182
a. Remove the screws shown in Figure 3.
b. Snap the panel loose. Use a plastic trim tool as needed.
C. Disconnect the electrical connectors on the left and right side of the lower panel.
^ The number of connectors will vary depending on the model and options.
d. Once the connectors are disconnected, place the panel in a clean safe area.
8. Remove the lower knee protector.
^ It is held on with 4 bolts.
9. Remove the Body Control Module (BCM).
Nissan Armada 2wd v8 5.6L Parts Service 183
^ It is held on with 3 bolts.
^ One bolt in upper left.
^ Two bolts in lower right.
^ The 2 lower bolts on the right side can be accessed with a 1/4 drive 10 mm swivel socket and extension.
10. Once the bolts are removed, disconnect the electrical connectors.
Does the vehicle you are working on have an audio amplifier (see Figure 8)?
^ Yes; Go to the next step.
^ No; Skip to step 13.
11. Remove the accelerator pedal as follows:
If equipped with non-adjustable pedal
Nissan Armada 2wd v8 5.6L Parts Service 184
a. Disconnect the electrical connector.
b. Remove the three mounting bolts.
If equipped with adjustable pedal
a. Disconnect the adjustable brake pedal cable (see Figure 10).
^ Squeeze the cable end and pull to snap it loose.
b. Remove the 3 accelerator pedal mounting bolts.
Nissan Armada 2wd v8 5.6L Parts Service 185
C. Lower the pedal and disconnect the electrical connectors.
12. Remove the audio amplifier as follows.
a. Disconnect the electrical connectors.
b. Remove the 3 mounting bolts.
c. Slide the amplifier down and rearward to remove.
13. Remove the defroster door motor as follows:
Nissan Armada 2wd v8 5.6L Parts Service 186
NOTE:
Figure 15 shows the location of the defroster motor.
a. Disconnect the electrical connector.
b. Remove the 3 mounting screws.
^ Two screws have a 7 mm hex head and a T20 Torx(R) center on the head.
^ One screw has a 5.5 mm hex head.
Nissan Armada 2wd v8 5.6L Parts Service 187
14. When the defroster door motor is removed the door arm guide will be in approximately the position shown in Figure 17.
^ Make sure the front arm post is in place.
^ Make sure the rear arm post is in place.
^ Notice the position of the flat area on the center gear.
NOTE:
^ If the front arm post is out of place, you can access the arm from the front with your fingers and push it back in place.
^ If the rear arm post is out of place, you will need to reach in the opening or access the arm from below (not shown).
Nissan Armada 2wd v8 5.6L Parts Service 188
^ See Figures 20, 21, and 22 above for a visual reference of the door arm guide and door arms.
Nissan Armada 2wd v8 5.6L Parts Service 189
15. Rotate the door arm guide as follows (see Figure 18):
a. Push in on the door arm guide to hold it on its pivot point.
b. While pushing in, rotate clockwise a small amount so the flat area on the center gear is approximately horizontal.
^ While rotating the door arm guide, make sure the arm posts stay in place.
NOTE:
After rotation, you will not be able to see the rear arm post. Its position will move below the opening.
16. Carefully install the new defroster door motor.
^ Make sure the door arm posts stay in place.
^ If needed, twist the motor a small amount to position the aligning pin.
Nissan Armada 2wd v8 5.6L Parts Service 190
^ Install the three mounting screws.
^ Connect the electrical connector.
17. Reinstall all other removed parts in reverse order.
^ Torque for accelerator pedal bolts is 12.7 Nm (1.3 kg-m, 9 ft-lb).
^ Torque for lower knee protector bolts is 5.9 Nm (0.60 kg-m, 52 in-lb).
^ Make sure all electrical connectors are securely snapped together.
18. Go to Replace Air Mix Door Motor - passenger.
Figures 20, 21, and 22 are supplied as a visual reference only. Photos were taken with HVAC assembly removed from the vehicle.
Replace Air Mix Door Motor - Passenger (If Equipped)
Replace Air Mix Door Motor - passenger (if equipped)
Vehicles with Automatic Air Conditioner use an air mix door motor.
^ All 2010 and 2011 Armada vehicles have an Automatic Air Conditioner.
^ Titan vehicles are available with both Manual and Automatic Air Conditioner.
For Titan: Match one of the controls below with your vehicle to determine if equipped with an air mix door motor.
Nissan Armada 2wd v8 5.6L Parts Service 191
^ If equipped, replace the air mix door motor (Refer below).
^ If Not equipped, go to Final Steps and Checks.
1. Remove the center console lower cover RH.
^ It snaps loose. Use a plastic trim tool as needed.
[] = Clip
Nissan Armada 2wd v8 5.6L Parts Service 192
() = Alignment post
^ Place it in a clean safe area.
2. Pull the carpet back, as shown.
3. Remove the air mix door motor as follows:
a. Disconnect the electrical connector.
b. Remove the 3 air mix door motor mounting screws (see Figure 1-6).
^ The screws have a 7 mm hex head and a T20 Torx(R) center on the head.
^ The front most mounting screw can be accessed with a 1/4 drive 7 mm swivel socket with extension.
^ Do not remove the cover mounting screws.
4. Install the new air mix door motor as follows:
Nissan Armada 2wd v8 5.6L Parts Service 193
a. Turn/position the motor to align and engage the drive gear.
^ The drive gear will align in only one position.
b. With the drive gear engaged, turn the motor until it aligns with the alignment pin.
5. Reinstall the mounting screws and securely connect the electrical connector.
6. Replace the carpet and the console lower cover RH.
7. Go to Final Steps and Checks.
Final Steps and Checks
Final Steps and Checks
1. Reconnect the negative battery cable.
2. Reset the clock and the radio station presets.
3. If equipped; check automatic back door operation - reinitialize if needed.
4. If equipped; check power sunroof operation - reinitialize if needed.
5. If equipped; check power window automatic operation - reinitialize if needed.
6. Check the air outlet/distribution according to Figure 1-6.
Nissan Armada 2wd v8 5.6L Parts Service 194
7. If the passenger air mix door motor was replaced, check passenger side outlet temperature; full hot and full cold.
8. If equipped; inform the customer they will need to reset their Automatic Drive Position (ADP) settings.
9. If equipped; inform the customer that stored (memory) settings in their navigation system will need to be reset.
Nissan Armada 2wd v8 5.6L Parts Service 195
